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PERSONAL DATA PROTECTION AND PRIVACY POLICY
Identification of the Person Responsible for data processing
PATINTER - PORTUGUESA DE AUTOMÓVEIS TRANSPORTADORES, S.A (hereinafter designated only as PATINTER) is responsible for processing personal data through automated means or otherwise, from its collection, organization, and storage until elimination.
Information and Consent
The General Data Protection Regulations (Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016, hereinafter only designated as "GDPR”) ensures the protection of natural persons relative to personal data processing and free circulation of said data. Under the legal terms, considered as "personal data” is any information of any nature, regardless of the respective media on which it is stored, including sound and image, relative to an identified or identifiable natural person; thus, this protection does not extend to data relative to legal persons. Given the acceptance of the present Personal Data Protection and Privacy Policy, the titleholder of the data provides his informed, expressed, free and unequivocal consent for the personal data provided to be included in a file for which PATINTER is responsible and whose processing, under the terms of GDPR, complies with the appropriate technical and organizational safety measures. The data included in this base file is solely the data provided by the titleholder at the time he/she contacted PATINTER, being automatically gathered and processed by PATINTER.
Need and purposes for processing personal data
1. Your personal data is processed because it is necessary to negotiate, celebrate and/or execute a contract, complying with the legal obligations imposed on PATINTER, to pursue legitimate interests of the company or because they were subject to consent.
2. The personal data processed shall be only used for the following purposes:
a) Negotiation and processing of the purchase and sale of products and rendering of services, including compliance with tax obligations;
b) Customer communication and query processing;
c) Information requests processing;
d) Claims processing;
e) Fraud prevention and combat;
f) Request for comments on acquired products or services;
g) Execution of satisfaction inquiries;
h) Collection of debts resulting from the supply and rendering of services, based both on the execution of contracts, as well as on the legitimate interest in making their rights prevail in that collection.
Assignment of personal data
PATINTER can communicate personal data to a third party it hires to comply with the purposes described above.
Safety measures
PATINTER declares that it implemented and will continue to implement the safety measures of a technical and organizational nature necessary to guarantee the safety of the personal data that is provided, aiming to avoid its non-authorized change, loss, processing and/or access, keeping in mind the current state of technology, the nature of the data stored and the risks to which it is exposed. Personal data is processed with the legally required level of protection to guarantee its safety and avoid its non-authorized change, loss, processing or access, keeping in mind the state of technology. Whenever PATINTER accesses any data, it undertakes to:
a) Store it using the legally required technical and organizational safety measures, which guarantee its safety, avoiding, thus, non-authorized change, loss, processing or access, in conformity with the state of technology at the time, the nature of the data, and the possible risks to which it is exposed;
b) Use the data exclusively for the previously defined purposes;
c) Certify that the data is processed solely by the workers whose intervention is needed to render the service. These workers are obligated to the duty of secrecy and confidentiality.
Data storage period
The period to maintain the data varies according to the purpose for which it was gathered, always being stored for the minimum period necessary.
If you entered into a purchase and sale or services contract, your data will be kept for the time period while the contract is in force, plus the established limitation and prescription periods of any associated rights.
The personal data gathered by PATINTER through the contact form or by subscribing the newsletter are meant for processing information, contact and communication requests and shall be kept for the time period necessary for that purpose.
The personal data gathered through the application form is confidential and is meant only for recruitment. The personal data pertaining to applicants that are not selected shall be kept by PATINTER for a period of 180 days for purposes of future recruitment.
After that period, PATINTER may still maintain the data to comply with the legal obligations and for statistical purposes and should, for this last effect, make it anonymous.
Exercising the rights of access, rectification, deletion, processing limitation, opposition to processing, portability, withdrawal of consent and complaint
We would like to inform you that you have:
a) The right to access personal data relative to you – the titleholder has the right to obtain from the person responsible for processing said data, confirmation as to whether the personal data relative to him/her has or not been subject to processing and, if it be the case, the right to access his/her personal data and the information foreseen in the General Data Protection Regulations.
b) the right to rectification of his/her data – the titleholder has the right to obtain, without undue delay, from the person responsible for data processing, the rectification of imprecise personal data relative to him/her.
c) the right to delete his/her data – the titleholder has the right to obtain from the person responsible for data processing the deletion of his/her personal data, without undue delay, and the latter is obligated to delete the personal data, without undue delay, namely, when one of the following motives applies: 1) the personal data is no longer needed for the purposes that motivated its gathering or processing; 2) the titleholder withdraws the consent on which the data processing was based (when it is based on consent) and if there are no other legal grounds for that processing; 3) the titleholder opposes the processing and there are no prevailing legitimate interests that justify the processing;
d) the right to limit the processing insofar as to the titleholder of the data – the titleholder of the data has the right to obtain from the person responsible for that processing the limitation of that processing if one of the following situations applies: a) he/she contests the preciseness of the personal data during a period that enables the person responsible for processing it to ascertain its preciseness; b) the processing is illegal and the titleholder of the data opposes the deletion of the personal data and requests, on the other hand, the limitation of its use; c) the person responsible for processing it no longer needs the personal data for processing purposes, but this data is requested by the titleholders for purposes of a reporting, exercising or defending a right in legal proceedings; d) if opposing the processing, until it is ascertained that the legitimate motives of the person responsible for processing prevail over those of the data’s titleholder.
e) the right to oppose processing - when processing is carried out to pursue PATINTER’s legitimate interests, the titleholder of the data has the right to oppose, at any time, for reasons related to his/her specific situation, the processing of the personal data relative to him/her. The person responsible for processing the data terminates the processing of the personal data, unless he/she provides compelling and legitimate reasons for that processing that prevail over the interests, rights and freedoms of the data’s titleholder, or for purposes of reporting, exercising or defending a right in legal proceedings.
f) the right to portability of the data – the titleholder of the data, under the terms and conditions defined by law, has the right to receive the personal data relative to him/her and that he/she provided to the person responsible for processing, in a structured format that is commonly used or that enables automatic reading, and the right to convey that data to another person responsible for processing without the person responsible to whom the data was supplied being able to prevent this if: a) The processing is based on consent or on a contract; and b) The processing is carried out by automated means;
g) the right to remove consent at any time – if the processing of the data is based on consent, the titleholder of the data has the right to withdraw his/her consent at any time, without compromising the lawfulness of the processing carried out based on the prior consent.
h) the right to complain to a control authority – the titleholder of the data has the right to, at any time, file a complaint with the supervision and control authority: Comissão Nacional de Proteção de Dados (CNPD) – Rua de São Bento, n.º 148, 3.º, 1200-821 Lisboa; Telephone - +351213928400; Fax - +351213976832; email – geral@cnpd.pt
Should you wish to exercise any of the rights mentioned in a) to g), please contact us in writing, via e-mail: complaint.service@patinter.net or by post to: PATINTER S.A., EN 16, km 106.100, 3530-075 Mangualde, Portugal.
