Review of the management system enhances service quality of the Patinter group

Review of the management system enhances service quality of the Patinter group Patinter has recently bet on updating its Management System, which will allow a significant improvement in the company's operation and, consequently, in the satisfaction of its customers. This mechanism incorporates the recognized "Plan-Do-Check-Act" cycle, which promotes process efficiency and continuous analysis of risks and opportunities, increasing the quality of services provided. At its base is an international standard that serves as a reference for the Certification of Quality Management Systems - ISO 9001, whose update is recent (2015). ISO 9001 is adapted to current work models, aligning the strategic orientation of companies with their management systems. More than a legal and formal update, this implementation will translate into a greater systematization of work. The main focus of Patinter is the satisfaction of the needs of its customers and Management System Certification is another tool to achieve this goal.